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Mac OS X  |  Audio / Video  |  Editors  |  Media Rage  |  bad support and missing id3tages

Media Rage

Media Rage

Organize & edit MP3, AAC, FLAC, BWF, AIFF, WAV, EXIF, Ogg Vorbis.

Version:  3.4.6

   [ Views: 77 ]

bad support and missing id3tages

Feedback Type:  Review

Contributed by: jetset101 Wednesday, August 19 2009 @ 03:38 AM PDT

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: NO

Media rage use to be good or so I thought. until i this aug, i statered to try to put id3 tages to my music, I was batch processing about 2000 songs.. media rage would crash EVERY SINGLE TIME.. restarted the computer, i even thought well maybe it is something in my computer , something i installed that is having an issue with media rage.. Reinstall leopard 10.5.7 Still crashed.. new system nothing installed other then, leopard and media rage.. Still crashing all the time.. did about 200 files.. crashed. did about 50 , didn't crash, started "Pinning" multi, files as in artist name, album title, id3 tages, and album artwork so that it would be the same for all that album. well everything was going fine, even thought it would not work with many files,

The out come was that many id3 tages were broken, some COULD NOT BE WRITTEN TO.. which is the biggest problem, it would do like 80% of the tages correctly and then the rest it would not write anything to .. I tried those songs that media rage could not write to, in itunes.. I tunes wrote the tages correctly ..

Here is the really bad apart.. I have tried to contact there support dept, 5 TIMES.. in 1 month asking why it is happening and how to fix this.. NO ANSWER.. not one time did they send me back a reply.. there support sucks.. and i bought this.. what a waste of money.. REALLY waste..

If you are looking to buy this app, PLEASE don't get screwed like i did.. email there support department.. , make a test.. say you would like to know if it will batch process 100 files.. see if they answer you . HHA. good luck.. Sh*t company there are.. Really . NO SUPPORT.. crashes with big number of files, which you know is not so big of a deal but that it does not WRITE to every file SUCKS..i even tried writing to the file one by one.. opening a new window in media rage.. for each file that can notbe written to . nothing worked.. So I tried 2 other apps..

The first is like media rage but much much more powerful, ( it did crash also but not as much)
it is called. "jaikoz" the other which was simpler but worked great and cheaper and DID EVERY FILE.. 300, 3000 NO PROBLEM. no crashes.. was called. "ID3 Editor" the only problem i had was figuring out how to keep the lyrics in the songs,, for example if there were already written in my original music file. seems that ID3 Editor would not keep them or import them in..maybe was me.. but in the end.. i never did figure it out.. but it atleast wrote all the tags and never crashes.. MEDIA RAGES.. sucks.. compared to these to other apps.. check them both out before buying media rage.. and the support.. sucks.. at media rage.. I mean really sucks.. I never thought it would maybe this is just in the last months.. but there is not support.. and breaking or not writing id3 tages.. well that is the worst of it.. Hope this helps someone..   
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