I tried this out for a few hours because I'm looking to switch and there was a very good deal on this app. Parts I love, the app tracking was very nice. Except that once you move one of the tracked items on to a job item you loose the original and the start stop time doesn't travel with it! It has some nice invoicing BUT if you want to do anything beyond the very basic you have to code your invoice in HTML. I do sound not web programing. Support seems to think if you don't know HTML then you shouldn't be using software. You can drop times from the app monitor or separate timers on to a billable item BUT in the info it doesn't show the times or dates. There are a number of "recalculate" buttons but clicking is a no-no. It will recalculate on info ONLY in that little section and you will loose ALL time info that you have entered. I REALLY wanted to like this app but I found it SO much easier to create inaccurate ugly invoices than accurate professional looking ones. And why does one get this kind of software in the first place?????????