I had a similar experience to Tortrefarm (8/21/08) and wish I checked here first. I was swayed by the website to buy retail, but ran in to problems immediately. Sent repeated emails that were ignored by LQ Graphics. After complaining to the retailer, LQ Graphics finally responded with a non-answer: they need to research the problem and get back to me. It's been nearly a month and still no answer. Very expensive shareware for such terrible tech support.