About 18 months ago I left a negative review of SP based on my experience with both the product and the company.

My main beef wasn't the pricing structure but the poor, patronising support and bug-ridden app. My final comment was: Never trust *any* company that has a "lots of people use our product and no one complains" attitude.

Looking at recent comments from Qdea, they're still up to their old games. "Tens of thousands of customers worldwide have found that the quality and reliability of the software and the timely, expert technical support are worth the purchase price."

Do three things before buying this app:
1. Read through the feedback. See how many justifiable negatives there are.
2. Ask Qdea to justify their statement that they have "Tens of thousands of customers worldwide" and find out how big the company is in terms of personnel. Developing and maintaining a crucial app like this and providing good end-user support requires a team of people if it's done properly.
3. Try the alternatives. I've use Tri-Edre's Tri-Backup for 18 months without a single problem and I run the IT for a large design studio.

Just my 2c worth...