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Mac OS X  |  System / Utilities  |  Backup / Sync / Recover  |  Carbon Copy Cloner  |  CCC Support is First Rate

Carbon Copy Cloner

Carbon Copy Cloner

Comprehensive bootable backup solution.

Version:  3.3

   [ Views: 106 ]

CCC Support is First Rate

Feedback Type:  Commentary

Contributed by: kenm22 Thursday, March 19 2009 @ 05:56 AM PDT

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: YES

I have been using Carbon Copy Cloner for several years, ever since I saw a presentation at MacWorld. The only problem I have ever had with it was version 3.1.3 generating an error when cloning certain locked folders, folders which are not normally locked but which I had locked for a special reason. Apparently this is an very obscure error. The error did not, in any way, effect the validity nor functionality of the clone.

I contacted the developer who asked me to send the error log. Shortly after sending the log I was sent a modified copy of CCC to try as the error was so obscure that the developer could not reproduce it. The modified copy worked error free. I notified the developer and the modification has been incorporated into version 3.2.

One cannot receive better response and service than I received. Many developers would not have been nearly this responsive if they could not reproduce the error. I only wish that all software were as reliable as CCC, and that all developers were this responsive. How can one ask for more.

Thank you Mike Bombich.   

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