Existing users, 
Well, as you know the, the build in "check for updates" does nothing. But after calling support, I got an email with an FTP URL for downloading an update - 11.6.7 So I'm glad that they are publicly acknowledging that 11.6.4 exists, but I still can't get any idea of what may have been changed or why they produced the update.
It works reasonably well, but their support has major room for improvements.
Readiris Pro
Optical character recognition (OCR).
Version: 12.0.1
What's new?
Feedback Type: Review
Contributed by: Cubeman Thursday, February 26 2009 @ 04:48 PM PST
Product Platform: MacOSX
Used Product For: Over One Year
Recommend Product: YES
Overall Rating:
Ease of Use:
Support:
Features:
Quality / Stability:
Price:
Comments
Lousy Update Process - madmacs2
You require a serial number to go along with the new version. It is not just a simple updater that you are getting, but a full version installer. So far I have a collection of 3, and soon to be 4 serial numbers.Just think of how much time their tech support department would save, and how much easier it would be for their legitimate customers, if they provided a patcher.
In conclusion, their update system is as ugly as the user interface of this product. If you can ignore that, then the product does work.
Friday, February 27 2009 @ 01:19 PM PST
What's new? - mryan69
Is someone willing to post that FTP URL here, because we all know their support is a major hassle? Why do they make bug fixes so hard to get?Reply to This
Thursday, February 26 2009 @ 06:08 PM PST