i've been using PGP products on and off for years, and like others i have had some problems with their bugs, user-hostile interfaces/installation procedures, and questionable support. i can't claim to have really put it through its paces yet, but i will say that so far, PGP Desktop Home 9.9.1 is the least problematic PGP product i've used. it installed properly the first time (*that's* never happened before) and i haven't yet seen any unexpected behaviors...all of which - especially in light of the nightmares wrought by my attempt to use the free, open-source substitutes (GPGThis, GPGThat, and GPGTheOtherThing) - are very welcome.

my experience isn't very extensive, but as far as it goes, it indicates that PGP's the security package to use. 9.9.1 appears solid, and the alternatives i've tried definitely suck.

good luck...