I recently purchased a bundled offer that included NetBarrier X5. My rant is more the overall disappointment of the programs.
NetUpdate is what started it all. Once all the programs were installed I tried updating the definitions.
The first update went fine without a hitch. However, I was not able to update anything after that.
I wrote to the company numerous time, with generic replies. I tried everything their so called "Tech Support" offered without any success. I began wondering if their update program is such a failure
I wonder how effective are the rest of the programs.
If NetUpdate is any indication of reliability than I'm uninstalling all of their programs.
In all fairness, I have not run across any other problems with any of the other programs, but is they
can't get their own updater to work properly than what else is getting through that I don't know about??
I have not seen worse Customer Service than I have with Intego. Once they know you have a serious problem and are unable to offer up any real fixes, all communications stop.
I am eating $90 for a one year subscription to something that doesn't work.
If you can't update, it ain't working!!
Intego NetBarrier X5
Maintain your security while surfing the Web.
Version: 10.5.5
Don't Waste Your Money!!!
Feedback Type: Review
Contributed by: UnHappy 13 Thursday, February 05 2009 @ 06:56 PM PST
Product Platform: MacOSX
Used Product For: Less than a month
Recommend Product: NO
Overall Rating:
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Don't Waste Your Money!!! - cats452
I have to respond to the negatives about Intego Internet Barrier. I had Intego 10.4 and had no problems. I updated my mac and bought Internet Barrier 10.5 and have had no problems. It updates automatically, does not crash my computer, does not stop working, or stall at any time. It has caught trojans and notified me, as required. It scans automatically after each update without problems. I have had a few kinks and had to email tech support with my problems. They responded within 24 hours, offered useful suggestions that worked, and responded to each email I sent as we worked out the steps I should follow. I have Tiger.kitty88
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Friday, September 25 2009 @ 01:39 PM PDT