1) it's listed as "shareware", but "hijackware" might be more appropriate, since you have to pay for each and every gig of data that you recover, each and every time. not my idea of "shareware".

2) all data flows via their server. (the "free recovery software" is only the client.) if this bothers you, don't use it.

3) it didn't even see my external firewire device (intel imac in target mode), even though finder, data rescue II, disk warrior, file salvage, all had no problem seeing and working with it.

4) i didn't like the install procedure (standard installer script, but it puts the app in a VERY stupid and not-so-obvious folder), or the sudden spike in internet traffic. and the uninstall (a very unsophisticated terminal shell script) made me extremely nervous. (it seems harmless, but i had to read it in textedit to be sure, because that's exactly how trojans get into your machine.)

<b>conclusion: it did nothing for me, on a very simple, "salvage the trashed files", recovery.</b>