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Mac OS X  |  Design / Graphics  |  3D / Animation / Flash  |  Vue Esprit  |  I have tried

Vue Esprit

Vue Esprit

Create, animate and render realistic 3D scenery.

Version:  7.0

   [ Views: 109 ]

I have tried

Feedback Type:  Commentary

Contributed by: DragonWizard Monday, January 05 2009 @ 09:44 AM PST

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: NO

Even overlooking the fact that it is most difficult for me to use (I have quite a few 3D programs that I can use adequitely) I am amazed at the HORRIBLE support network and in particular their own website where no matter what I do I can not get support from. It runs you in circles and the links all come back to me putting in the same personal info over and over and it just never gets anywhere. The pioneer version promises that the restrictions will be lifted after I buy a particular plugin but it never EVER recognizes me installing the plugin so it still stays restricted. This after 60 dollars for the plugin.. If you go to the website you will find they do NOT accept any form of email whatsoever.. You can NOT contact them at all.. They sluff you off to Cornocopia's website and I am not allowed to use the forums as it too will not accept my personal info so a membership is not on the horizon. For the life of me I can not understand why they want anyone to buy something that does not work and leave you NO OPTION to get advice or troubleshooting info for the problems at hand.. I would truly LOVE to have this program and have literally tons of money to spend on all of the stuff on the website.. I know they would love to have my money but (and this is a BIG BUT) unless I know I can find a way to get any of this expensive software to work and at least have someone to get help from I would not give them ONE RED CENT of my money.. I am not a person that has a grudge against any one and am a true lover of making three dee stuff but I am truly saddened by my experience with these folks and would NOT recommend them to people, especially a beginner at using Vue... I see so much fantastic work done with this program and to tell the truth am very jealous that I can not join in on the fun.. PLEASE.. PLEASE !!.. fix your site and get the bugs out of this program and I would drop a few thousand dollars today on your products.. I AM SERIOUS.. I love to spend my money and I love making artwork but I HATE being made to run in circles chasing my tail.. REALLY I DO !!....   

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