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Mac OS X  |    |  SOHO Notes  |  Tech Support is Non-existent in any form.

SOHO Notes

SOHO Notes

Organize & share personal & workgroup info.

Version:  8.09

   [ Views: 223 ]

Tech Support is Non-existent in any form.

Feedback Type:  Commentary

Contributed by: FinePeter Friday, December 12 2008 @ 07:21 AM PST

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: NO

I used this product for years as well as Sticky Brain before and when it worked it was great. However, once I had a db corruption problem and needed help, outside of my own expertise, the company never responded. Not in private email or on their forums as they prefer.

Good products still need the backend support for when even a consultant (me) can not get around a problem and this company failed terribly at that task.

I decided that I could no longer invest my time and data and my client's data to a company that offered me no help at all on those very rare occasions it was needed.

I moved on to EverNote, a free solution that is not perfect but adds wonderful cross platform support to my iPhone too.

Even the best product is not worth using if you can not get any help when you need it.

I no longer recommend anything from the company for this reason.

-Peter   

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