Existing users, 
I made the mistake of installing this upgrade and now all my email passwords in Entourage will not stick.
It's been working fine for years in various grades of Office but after this 'upgrade' it now asks for 'Account Information' and the password for each email account. I stayed calm and...
1. re-entered the password in the account panel. No joy it deleted it as soon as the window was closed.
2. deleted the saved passwords in Keychain Access then re-entered the passwords in the account panel. No joy same issue.
3. deleted each email account from Entourage, then the saved passwords in Keychain Access then created the email accounts from scratch. STILL NO JOY!!!
I am not so calm now. Can anyone shed any light on this ?
I try to avoid MS bashing but after this I may be tempted.
Microsoft Office 2008
Entourage, PowerPoint, Excel, Word suite.
Version: 12.2.3
Cross words re passwords
Feedback Type: Troubleshooting Report
Contributed by: marcusdare Wednesday, December 10 2008 @ 02:40 AM PST
Product Platform: MacOSX
Used Product For: 6-12 months
System Info:2.6 Intel C2D OS 10.5.5
Comments
Cross words re passwords - younkint
Try opening Keychain Access (in your Utilities folder, which is in the Applications folder). Run Keychain First Aid (from the Menu, it's in the drop-down menu below "Keychain Access"). Enter your password and set Keychain First Aid to "Repair." Run Keychain First Aid.See if that won't fix it. It usually does.
Wednesday, December 10 2008 @ 04:51 PM PST
Cross words re passwords - Alejandro G5
I also did that -in fact is the first thing I did- and it did not fix it.Wednesday, December 10 2008 @ 05:04 PM PST
Cross words re passwords - versiontracker2007
Update applied to 500 machines - no problems, and specifically not one case of this.Tuesday, December 16 2008 @ 09:21 AM PST
Cross words re passwords - c2ckid
I have the same problem.Tried everything and nothing would stick.
I noticed if I set up a the accounts in Apple Mail, it would save to the keychain.
Then went back to Entourage and retyped in the password and it deleted them from the keychain.
So have deleted MS Office 12.1.5 and re installed back to 12.1.4.
Passwords now stick.
Will wait awhile to see if I can resolve this issue before I go to 12.1.5 again.
Frustrating.
Saturday, December 20 2008 @ 08:48 PM PST
Cross words re passwords - Alejandro G5
Same here: I tried the same troubleshooting steps but no luckReply to This
Wednesday, December 10 2008 @ 11:30 AM PST