Existing users, 
Apparently, support for this product is only during the weekdays, even on the forums! Meanwhile, I bought the product for the $99 charge and it hasn't been able to record anything. The support responses I got on Friday led me to removing a few software apps that I now regret removing, as well as turning off my virus checker (offline only to test this theory) and nothing worked!
This is all I get when trying to record:
"Due to an internal error, the recording has unexpectedly terminated. Please try making your recording again, and if problems persist, contact us for technical support."
Buyer beware!
ScreenFlow
Next-generation screencasting studio.
Version: 2.0
Doesn't Work, Support Is Horrid!
Feedback Type: Review
Contributed by: psiclone Saturday, November 22 2008 @ 08:15 PM PST
Product Platform: MacOSX
Used Product For: Less than a month
Overall Rating:
Ease of Use:
Support:
Features:
Quality / Stability:
Price:
Doesn't Work, Support Is Horrid! - UlfDunkel
Hey geek, why do you complain on a software which Apple would surely not have chosen for 2008's software award if it would behave like on your machine?Why do users always punish others for their own untidied software garbage ... ?
And I also wonder if it is normal that companies should offer support on weekends.
Just my 2 cents.
Ulf Dunkel (German localizer of ScreenFlow)
Reply to This
Monday, November 24 2008 @ 12:57 PM PST