Existing users, 
VersionTracker Pro
desktop app finds, downloads, installs software updates
Version: 4.5.1
Still unable to determine installed software
Feedback Type: Review
Contributed by: bill.nelson Monday, November 10 2008 @ 07:22 AM PST
Product Platform: MacOSX
Used Product For: 6-12 months
Recommend Product: NO
The current software is very unreliable in detecting the currently installed software, so it advises installation of updates that aren't needed. It is long overdue for repair and updating itself.
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Comments
Still unable to determine installed software - eieiooo
CNET/Versiontracker response is baloney. 12 days later and it still doesn't work, as the OP stated. It's been doing this for months, only now, it also won't show daily updates past Nov. 18. CNET has been saying they're working on it for over a month now, and nothing. Ever since CNET took over the reins of Versiontracker, customer service, reliability, and providing of services paid for have gone out the window.I miss the old VersionTracker team. I've been a Pro user for years, I honestly don't think I'll waste the money anymore
Saturday, November 22 2008 @ 06:26 PM PST
Still unable to determine installed software - hampton--2008
Not as good since Cnet bought them. Doesn't know the difference between Splash ID desktop and SplashID for iphone and recommends the incorrect updates.Friday, November 28 2008 @ 04:17 AM PST
Still unable to determine installed software - CNET TechTracker Staff
Thank you for your feedback. Please know that our intention is to provide you the best service possible.What you are experiencing is something which our technical support team may be able to help you resolve.
Please contact them here: http://support.versiontracker.com
Regards,
VersionTracker Staff
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Thursday, November 13 2008 @ 11:53 AM PST