Utilities | DiskWarrior | update rip-off

DiskWarrior

Maintain, repair, and recover system disk/drive data.

Version: 4.2

[ Views: 535 ]

update rip-off

Feedback Type: Commentary

Contributed by: robert_gilbert_dotmac Saturday, November 01 2008 @ 04:24 PM PDT

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: NO

DW is an excellent product. However, the current update is a rip-off. I had updated from DW4 to DW4.1, and created a new bootable DW4.1 CD, following their instructions. To avoid the proliferation of CDs of different versions of software for which I have paid, I then threw away the DW4 original disk. The new update (DW4.1.1) however requires the ORIGINAL (DW4) CD. I asked Alsoft for help, but the only useful answer was to tell me that I have to buy a new CD. I have however paid for this already, so they are asking me to pay double. There was never any warning issued not to throw away the original CD after upgrading to create a new bootable CD.

Caveat emptor!

0 of 11 users found this helpful.

Rate this Commentary

Was this Commentary helpful? Yes | No

Comments

update rip-off - samadore

Actually, their literature makes it pretty clear you're going to need the ORIGINAL CD for updating (including when we did the update from 4 to 4.1).

Reply to This

Sunday, November 02 2008 @ 09:09 AM PST

update rip-off - MyMac8MyPC

It was your decision to throw the original disk away. No one told you to do this. It's called operator error. Now you'll need to pay for your mistake by buying it again. I doubt you'll throw the next one away :p

Reply to This

Sunday, December 07 2008 @ 08:07 PM PST

Never throw away any original disks, at least image them - Ilgaz

If you really hate having a original CD/DVD, you could at least image it using the built in Disk Utility to your hard disk.

I can't understand how come one clearly makes a mistake and flames software vendor. In fact, I believe, if you have explained the situation nicely to them, they could even send you a replacement CD/DVD.

Lets say if your system fails to boot and you threw away your leopard/tiger DVD. Will you blame Apple for not being able to install the OS again?

Reply to This

Tuesday, April 07 2009 @ 04:38 PM PDT