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Mac OS X  |  System / Utilities  |  Maintenance / Optimization  |  Spring Cleaning  |  Good program but untrustworthy company

Spring Cleaning

Spring Cleaning

Uninstaller & cleaning utility.

Version:  10.0.1

   [ Views: 538 ]

Good program but untrustworthy company

Feedback Type:  Review

Contributed by: Milon--2008 Friday, October 24 2008 @ 01:53 AM PDT

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: NO

I have been evaluating 'Spring cleaning' for over a week, cleaning up duplicate files on my mac. I have no qualms about how the program runs and for what I want it to do it is very good, put simply its quite fast and it works well with a lot of options and filters available to narrow and speed up your search.

BUT...

Since installing the program (remember only for evaluation) I have been constantly nagged by a program called 'schedulemailer' trying to access my keychain on my mac, more specifically for my email account passwords. I was not made aware that this hidden app would be installed and running in the background on my mac persistently trying to access my most private data. After some research on various forums I read some published responses from Smith Micro about the application. None of them specifically defined the reason or function of the program, apart from it 'protects' your mac.

You make your own minds up but for me they have betrayed my trust and I for one will not be reinstalling any of their software again once I get rid of it.   
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1 comments |

Good program but untrustworthy company - CrispyCritter--2008

I, too, am concerned about Smith Micro's use of the "schedulermailer" secretive code to access confidential information stored in my keychain, which appears to any non-technical consumer as such a hostile programming choice that the software developers who elected to employ such an option ought to be given swift and repeated whacks on the side of the head until the idea sinks in that this technique is a definite "No-no" in most users' eyes.

When Little Snitch caught Spring Cleaning's surreptitious attempt to use the confidential information of my Keychain, I, of course, immediately denied such access and put Spring Cleaning at the top of the list for applications to be "spring-cleaned" off my computer. Before taking that drastic step, however, I decided to investigate further by visiting Version Tracker for shared experiences and Smith Micro's support pages for a rationale and guidance.

Answer ID #1853 on Smith Micro's site acknowledges the issue regarding this "schedulermailer" file (which their misspelled titles calls "ScheduleMailer [sic] and Keychain Access"), and they rationalize their implementation of this nefarious code for the ability it gives them to "send you email notifications for scheduled tasks in Spring Cleaning or Internet Cleanup."

Right! As if there is no other way to notify us of a scheduled spring cleaning without invading our Keychain data!

To their credit, though, Smith Micro does allow us to delete that offending code from our computers without crippling the useful functions of Spring Cleaning in any significant way, other than disabling the scheduling feature to work properly. (Big deal! Write yourself a reminder note and put it in iCal.)

To delete that "schedulermailer" code, says Smith Micro, Mac users with Administrator access can "simply go to the HARD DRIVE > LIBRARY > SMITH MICRO > COMMON" folder and move that schedulermailer file to the Trash. (See full details at Smith Micro's web site.)

I will do that, after which I will give the application a chance to do its designed job. I hate to trash a useful program prematurely just because of one stupid programming bug or an even dumber, inept company policy. Obviously, Smith Micro's managers and programmers need to find another way to accomplish their scheduling task without invading a user's private information.

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Sunday, October 25 2009 @ 09:03 AM PDT