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Mac OS X  |  Audio / Video  |  Editors  |  WireTap Studio  |  Ambrosia will not support/update their product

WireTap Studio

WireTap Studio

Record audio output from any app or hardware plugged into your Mac.

Version:  1.1.0

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Ambrosia will not support/update their product

Feedback Type:  Commentary

Contributed by: dezitall1959 Friday, October 03 2008 @ 06:53 AM PDT

Product Platform: MacOSX

Used Product For: Have Not Tried

Recommend Product: NO

I own Wiretap Pro. Every time launch it tells me a new version is available to fix bugs. The only new version available is WireTap Studio which as a $30 upgrade. My version, 1.3.2, only lists support for Mac OS 10.4.x. not Leopard.
This is built in obsolescence that is designed to rip Ambrosia customers off.... I don't want to spend $70 or even the "HEAVILY" discounted price of $30 to keep up with the current OS. I already paid for Wiretap Pro!!!!
All the competing titles, such as Audio Hijack Pro and Fission, which costs $32 to begin with, offer much more for less then half of what you charge for your product.
So before investing in an Ambrosia product be aware that they will not support their product to be usable in the future.... unless you pay.   

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Comments

3 comments |

Ambrosia will not support/update their product - AmbrosiaSW

We are sorry for this miscommunication. WireTap Studio replaces WireTap Pro, it is not an update to the previous version, but a completely new and improved product. There is a check box that you should allow you to dismiss this alert from ever popping up again.

Since WireTap Studio is now replacing WireTap Pro, Ambrosia is no longer supporting WireTap Pro. Which isn't unusual in the software industry, Adobe doesn't support the older version of Photoshop as they continue to create newer software. And like them, we offer our customers upgrades to allow them to use the new and improved products we create. Should you have any questions please feel free to write to help@Ambrosiasw.com.

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Saturday, October 04 2008 @ 11:42 AM PDT


WireTap Pro support - ih8gates

Ambrosia still maintains an FAQ/knowledgebase for this product. You can obtain a download of the final version of WireTap Pro (1.3.4) that is Leopard 10.5-compatible via this article.

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Monday, October 06 2008 @ 12:12 PM PDT


Ambrosia will not support/update their product - moki

As noted above, WireTap Studio replaces WireTap Pro, which is a product that has been end of life'd. We do, however, offer a version of WireTap Pro that works fine on Leopard. You can obtain it here:

http://www.ambrosiasw.com/support/faqs/faq.php?forum=100&title=WireTap%20Pro&version=1.3.4&link=utilities/wiretap_pro/#103

I think it is important to also note that WireTap Studio has features such as LivePreview, lossless original recordings, and a number of others that no other product on the market has.

Regards,

Andrew Welch / el Presidente / Ambrosia Software, Inc.

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Tuesday, April 21 2009 @ 02:41 PM PDT