Hi all,
I have been using Apple Remote Desktop just over a month to observe, update and control Macs at a School Network.
I've just recently (yesterday) installed the update 3.2.2 from Apple and these are the symptoms found:
Crashes
Hangs
Slow
When I look at the Activity Monitor, it appears that Remote Desktop is 'Not Responding'- this happens when I click on 'Scan' on the side panel.
We have over 400 computers school wide. Again, it has been working very well and was very pleased with being able to update a room and monitor get reports etc etc... but now, after the update it just crashes.
Also, I have 'Workgroup Manager' installed and this appears to have been affected also... when I launch the app, I get the spinning wheel of death- before it was lightning fast
I have tried uninstalling and reinstalling ARD only to receive an error that it needed to be updated.
Is there a way to revert back to the previous version of ARD without having to update?
Thanks
JoelDC
Apple Remote Desktop Admin
Remote control to manage Macs.
Version: 3.3
Please help! Please fix... Remote Desktop Crashes/Hangs
Feedback Type: Commentary
Contributed by: JoelDC80 Thursday, September 18 2008 @ 05:15 PM PDT
Product Platform: MacOSX
Used Product For: Less than a month
Recommend Product: NO
Comments
Please help! Please fix... Remote Desktop Crashes/Hangs - hcpeter
Me too, and I guess it is caused by the 3.3 update. I don't know how I can undo the update. Anyone can help?????Sunday, August 23 2009 @ 08:51 PM PDT
Please help! Please fix... Remote Desktop Crashes/Hangs - hcpeter
I found this article very helpful!!http://support.apple.com/kb/HT2577
Sunday, August 23 2009 @ 09:16 PM PDT
Please help! Please fix... Remote Desktop Crashes/Hangs - lex_mccurry
Try the Apple ARD forum and post your question.Reply to This
Monday, October 06 2008 @ 12:53 PM PDT