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Mac OS X  |  Security / Privacy  |  Antivirus  |  McAfee VirusScan  |  Buyer Beware!

McAfee VirusScan

McAfee VirusScan

virus protection utility (was Virex)

Version:  8.6.1

   [ Views: 565 ]

Buyer Beware!

Feedback Type:  Review

Contributed by: o2partner1 Tuesday, August 26 2008 @ 07:38 AM PDT

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: NO

I installed VirusScan 8.6.1 several days ago on 2 PPC Macs (a desktop and a laptop) and the software caused shutdown kernel panics on both machines. It also caused intermittent interruption of the audio on the laptop. I've uninstalled the software. To add insult to injury, I called their customer service # and explained the situation to the first rep I got, and she suggested I talk to tech support. I politely declined and said I want a refund. Again, she said she would transfer me to tech support. I said please, do not send me to tech support - I don't want the software, I want a refund. And she transferred me to tech support anyway. After being on hold for 12 minutes, they disconnected my call and I had to start all over. I'm now 11 minutes into my 2nd call. Don't buy the software and don't wasted your time with this company - they don't know what they're doing in the Mac environment.   
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Comments

1 comments |

Buyer Beware! - sebeckthekeylogger

Hey There,

This is not true.

VSMac is an evolved product over the years, I have been using it since the days of Virex 6.2 for Mac OS 9....


There were Kernel Panic issues seen and there was a HF released for the same and is available for download.... Please check and use it.....


ePO manageability is a BIG +

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Wednesday, August 27 2008 @ 10:29 AM PDT