Existing users, 
Microsoft Office 2004
Entourage, PowerPoint, Excel, Word suite.
Version: 11.5.6
Failed AutoUdate
Feedback Type: Commentary
Contributed by: younkint Tuesday, August 12 2008 @ 12:10 PM PDT
Product Platform: MacOSX
Used Product For: Over One Year
Recommend Product: YES
My Microsoft AutoUpdate failed to see the 11.5.1 update, although it did see the previous (11.5) update. OS X 10.4.11 PPC.
Comments
Failed AutoUdate - AlejandroRmz
Hi,The AutoUpdate is usually available a couple of hours after the standalone Update. Please go to http://www.microsoft.com/mac and get a copy of the standalone Updater from the Downloads section, or try via AutoUpdate later today.
Regards,
Alejandro Ramirez
Microsoft Mac BU
Tuesday, August 12 2008 @ 01:13 PM PDT
Failed AutoUdate - dgkanter
Ditto with regard to using Help->Check for Updates--at least from within Microsoft Word 2004--for the v11.5.1 under OS 10.5.4 (Intel). (Note: The Operating System Requirements listed on this VersionTracker page doesn't include Intel, but that didn't stop the v11.5.0 updater from apparently working as intended.)I downloaded the v11.5.1 updater using the Download Now link. It mounted and ran to an indicated successful completion. While I find that my Microsoft Excel & PowerPoint applications now reflect v11.5.1, my Word still shows v11.5.0. (It's too late, for me, to see whether the Help->Check for Updates in either Excel or PowerPoint might have found the updater.) When I clicked on the link in "What's new in this version" to find out more about the v11.5.1 updater and whether it should have also updated the version number for Word, I got advice that "The Knowledge Base (KB) Article You Requested Is Currently Not Available". Sigh.
Tuesday, August 12 2008 @ 01:26 PM PDT
Failed AutoUdate - macsterguy
Same here - word still shows as vs. 11.5.0 while PP and Ecel show 11.5.1 hmmmm.Wednesday, August 13 2008 @ 09:30 AM PDT
Failed AutoUdate - Goof-Off
I kept getting "failed to connect to server" messages. I finally got my fill of that and booted into Windows XP on my Mac. Went to the site, saved the updates to my desktop and installed without any problem. Seems Microsoft must be limiting Macs access to its download site.Wednesday, August 13 2008 @ 07:11 AM PDT
Failed AutoUdate - macsterguy
Or possibly a problem with Safari? Maybe Firefox would work better for some folks? hmmmmmWednesday, August 13 2008 @ 09:34 AM PDT
Failed AutoUdate - Felix01
Same with me.Reply to This
Tuesday, August 12 2008 @ 12:33 PM PDT