MacSpeech Dictate is the worst software purchase I’ve made in recent memory, and I will never buy from them again. Their customer service is a joke, particularly when compared to so many other Mac developers that I really enjoy working with.

I have tried to use Dictate regularly since it was released. Although the engine shows great potential and is obviously more powerful than iListen, the application has many significant limitations and stability problems. It crashes on me regularly. It is beta software, for sure. I started complaining to the MacSpeech about my concerns on April 22. I have never received a meaningful response, just those lame tech support replies that show that they didn’t read more than the first line of your message.