Existing users, 
The idea behind CrashPlan is great: backing up to and from other computers, no matter what OS they run, Mac or Windows and no matter where they are, in the background, encrypted and smart.
Great - if it would work that is.
I tried CrashPlan for 3 weeks and found it takes ages (more than 2 weeks) to back up even a relatively small home dir of 20 GB on the DSL line I used.
Also, backing up only worked reasonable one way. The other way never got ready; CrashPlan's indicators changed radically from day to day. Finally nothing worked any more.
I spend a whole day de-installing, re-installing, restarting, trying a new account, trying local and internet backups, trying to back up at a 'friend' account.. nothing worked. Very frustrating.
Their help desk asks for log files, but when you send them, they say they can't help you..
Version:
Great idea - lame application
Feedback Type: Review
Contributed by: laptopleon Wednesday, July 30 2008 @ 05:09 PM PDT
Product Platform: MacOSX
Used Product For: Less than a month
Recommend Product: NO
Overall Rating:
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Great idea - lame application - MichaelAlderete
Regarding the amount of time it takes to initially back up a system, yes, it takes a while. You should do the math, comparing your amount to back up and your upstream bandwidth, and you'll probably find that the problem isn't CrashPlan. Instead you'll realize it takes a long time to upload that much data, because upload bandwidth is generally much, much more restricted than download bandwidth (because ISPs know that most people download far more than they upload).I've been using CrashPlan for more than a year, and while the initial upload took quite a while, the incremental backups since then have taken far less time. (Because there's less data to move.) I'm quite happy with the service.
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Thursday, October 09 2008 @ 10:26 PM PDT