Existing users, 
Well, every time there is an update they never post the link on their site. I have to call and request it. The guy on the phone was nice and cooperative, but prior to his answer the recording told me how I couldn't speak with a person without purchasing support. Naturally, all this did was annoy me further. This is such poor service.
Also, why is the Mac version serialized, but the PC version isn't? Mac uses are dishonest, and the PC users aren't?
What about that there still isn't a Vista compatible version availble after over a year?! Yeah, 8.6 sorta runs (32 bit only), but you can uninstall it, and you have to change a bunch of stuff in Vista to get it to work. Oh, and 8.6.6 doesn't work, you have to use 8.6.0 and only that exact version. Pretty sad....
Like I said in the title, the software is great. The management of the company is obviously lacking.
Oh yeah, to save others the trouble of calling, here is a link to 8.7.1. I hope it saves you the frustration.
ftp://ftp-xo.netopia.com/products/timbuktu/mac/871/TimbuktuPro871.dmg
Timbuktu Pro
Remote control, file transfer and collaboration tool.
Version: 8.8
Good App, but Crummy Company
Feedback Type: Review
Contributed by: jreffner Thursday, July 17 2008 @ 12:11 PM PDT
Product Platform: MacOSX
Used Product For: Over One Year
Recommend Product: YES
Overall Rating:
Ease of Use:
Support:
Features:
Quality / Stability:
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Comments
Good App, but Crummy Company - Zeigh
Thanks for the link and dealing with the frustration for the rest of us!As far as your comment about Motorola and Timbuktu, I couldn't have summed up the two better! Just like my ex-wife; great product, poor service.
Thursday, July 17 2008 @ 04:46 PM PDT
Good App, but Crummy Company - chesters
When I followed the link to the Netopia/Timbuktu upgrade site, I ended up wasting $4.95 for another copy of the 8.7 version. I don't mind a nominal fee for upgrades, since it costs money to supply them. But, I also expect the update service to be up-to-date.Friday, July 18 2008 @ 10:21 AM PDT
Good App, but Crummy Company - AlbertF
Thanks for posting the link. Like others, I wasted time wandering around their site trying to find the download. Finally went to Versiontracker and found your helpful post.I think the product is worth the money but agree that dealing with the company leaves a lot to be desired.
Sunday, July 20 2008 @ 02:10 PM PDT
Good App, but Crummy Company - Anthony Riley
for version 8.8 tryftp://ftp-xo.netopia.com/products/timbuktu/mac/88/TimbuktuPro88.dmg
Previous version 8 serials work.
Thursday, September 10 2009 @ 05:14 PM PDT
Good App, but Crummy Company - Jaddie3
Thanks for the link!I wasted fifteen minutes trying to find it on Netopia's site.
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Thursday, July 17 2008 @ 01:09 PM PDT