I sent some emails to support asking for help. No response yet, but maybe I'm rushing it. I'm falling behind on work because I got involved with this thing. They definitely need support forums!

It seemed to work great. But then I processed almost 30,000 messages and EEAX didn't like moving all of them to the trash. So I've been making backups of my database before running EEAX to restore things. I set a filter to process a year's worth instead and that seemed to work.

But then I started over again because I wanted to try the FM database. I processed about 20,000 messages and worked great. But then again, I can't move them to the trash because it crashes with another Finder error (which I cannot find right now). I left all messages where the were in the database.

So then I wanted to have the Folder Archive as well. So I ran it and got the the "Finder got an error: AppleEvent timed out. (-1712)" error. Sometimes it freezes the Finder too. Now it will not run for Text, Tab-Text nor Archive Folders. I have even set it to search only one folder of 20 messages. Same error. Basically, it's dead.

Can anyone offer some advise? Should I reinstall?