CRM | Apple iPhone | iPhone 2.0 Problems

Apple iPhone

Firmware for the phone (available via iTunes).

Version: 3.1.2

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iPhone 2.0 Problems

Feedback Type: Troubleshooting Report

Contributed by: dabrandt01 Friday, July 11 2008 @ 07:25 AM PDT

Product Platform: MacOSX

Used Product For: 6-12 months

I too have upgraded (seemingly downgraded) to the 2.0 software using the latest version of iTunes. My phone now is no longer usable. When trying to sync my phone to iTunes it gives me
"An unknown error occurred (-9838)". Any clues Apple?!

System Info:

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Comments

iPhone 2.0 Problems - joelmcintosh

Yes. Just keep jacking around with it. Unplug the iPhone from the computer and plug it back. I *think* the deal is that the iTunes store is overwhelmed or something, and the phone can't reach the store to activate. Eventually, if you keep messing with it a bit, it will get the connection it needs to the store and the phone will come to life.

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Friday, July 11 2008 @ 07:43 AM PDT