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Mac OS X  |  Audio / Video  |  Players  |  RealPlayer  |  Possible Interim Fix

RealPlayer

RealPlayer

Player for Real multimedia net streams.

Version:  11.1.0

   [ Views: 510 ]

Possible Interim Fix

Feedback Type:  Troubleshooting Report

Contributed by: bonaccij Saturday, July 05 2008 @ 06:41 AM PDT

Product Platform: MacOSX

Used Product For: 1-6 months

If you read my last post, you will see where the problem lies. That said, I had one machine that had the previous version (build 631) installed. I replaced the "RealNetworks" folder in ~/Library/Applications\ Support with the previous version's Download Agent - started it and now it is working as it should.

As stated, the new Download Agent that ships with Build 884 is not working or is broken. I find it interesting that a previously installed version will work. I thought that it would have given me an error telling me that "This version is no longer supported" but it didn't.

Perhaps Real should package the DL Agent from 631 with the app from 884? Dunno, but this fix seems to have worked now on 3 laptops. (In case I had not stated that this only affects wireless access in my other posts)   
System Info:

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Comments

1 comments |

Possible Interim Fix - bobclark_real

Hi bonaccij. Could you drop me an email? bobclark at real.com. Thanks. This is a problem that we've had a really hard time reproducing, and if I can get some more information about your repro case that could really help. Thanks.

--Bob

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Friday, August 01 2008 @ 07:25 PM PDT