If you have upgraded to MS Messenger 7.0 (as I have because it's the only chat program that will work with the Microsoft Office Communications Server they use at my work), then the Microsoft AutoUpdate will detect the need for the update, download the 12.1.1 updater, launch the 12.1.1 installer, and then refuse to install the 12.1.1 update on your volume, saying that it does not contain a version of Office that can be upgraded.
So far, the only workaround I've found on the web involves re-installing MS Office from scratch and then running the MS AutoUpdate until you reach the current version. I haven't done this. Aside from being a big pain in the rear, I purchased Office 2008 as an upgrade and I no longer have the old version available. Thus, it's not clear to me that a new install will work.
I like MS Office -- having used it for 20 years on the Mac, it defines (for better or worse) how I expect word processors and spreadsheets to work. But this oversight that causes the upgrade installation to fail strikes me as sloppy, and hopefully they fix it soon.
Microsoft Office 2008
Entourage, PowerPoint, Excel, Word suite.
Version: 12.2.3
Office upgrade won't work if you've upgrade to MS Messenger 7.0
Feedback Type: Troubleshooting Report
Contributed by: Thucydides Wednesday, June 25 2008 @ 05:20 PM PDT
Product Platform: MacOSX
Used Product For: Over One Year
System Info:
Comments
Office upgrade won't work if you've upgrade to MS Messenger 7.0 - Thucydides
Already tried that before I posted this feedback. Same result. BTW, the "stand-alone" installer is identical to the program downloaded by MS AutoUpdate. There was no reason to expect it to behave differently in the first place, except that the downloaded installer is launched from a different directory.Friday, June 27 2008 @ 10:19 AM PDT
Office upgrade won't work if you've upgrade to MS Messenger 7.0 - joelmcintosh
I'm not saying this is a satisfying solution, but you could bypass the auto-updater altogether. Just download the updates you need from the Microsoft Mactopia website and then install them yourself. I hope that helps.Reply to This
Thursday, June 26 2008 @ 09:58 PM PDT