Helvetica font displayed incorrectly in NO patch 4 version - versiontracker2007

Just a couple of impressions from your post:

* I'm not certain whether this is what you meant, but it sounded like you had installed Helvetica in the System fonts folder yourself. You should not ever install your own fonts into System > Library > Fonts. Your fonts should only be placed into Library > Fonts or Home > Library > Fonts. Particularly any fonts with the same names, as Apple's copies are designed to work with the operating system properly. eg: as an extreme example, Apple's Lucida Grande is designed to work properly as the system menu font, and replacing it with your own copy may cause menus to become messed up.

* if you have indeed installed Helvetica yourself, you may need to consider the possibility that the font is a bad one. Helvetica is a standard Mac OS X font, so there shouldn't be any need to install your own copy.

* if you have been using NeoOffice without any difficulty previously, try logging into the computer as another user, as this will set up a separate set of preferences and caches (particularly the font caches).

* have a look through Font Book. In a similar vein to what I said about the System fonts, Font Book might be able to tell you if there's a problem, eg: the font is incomplete or corrupt, or even that there's another copy stored somewhere else that is actually being used by NeoOffice rather than the one that you think is being used. Normally the operating system's selection of fonts follows a particular predictable path search. However, NeoOffice is a bit of a mixture and there may have been changes to its font selection method.

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Monday, June 23 2008 @ 11:57 AM PDT