Since RapidoWrite 3.0 I have been using this. A nice time-saver. Though since their 3.0.2 upgrades and 3.1 (by the way.. they just simply put a new number behind this one... nothing was upgraded compared to 3.0.2!!!... look for yourself when you do a "Show Package Contents") upgrade, things went from bad to worse. I have been writing to their support department and there you are treated as if you are an infant. Useless messages telling you that the application needs to be installed in Applications folder to function (their installer can't do otherwise!!!).

They call their app fixed, you now only can use number abbreviations. Numbers are not abbreviations in my opinion. They are numbers. So how can they call that "fixed". They even told me to NOT use their default abbreviations. AAdate and such?? not working. So since 3.0.2 RapidoWrite has been rendered completely useless.

With that said, my last support question on app4mac.com was simply erased. A pure sign the developers cannot stand critics. Critics in my opinion are never negative, it is to be able to find errors and fix problems. Obviously they feel different and they feel stepped on their toes.

I call that childish support. Can't stand critics, then close your support section. Though "support" is a big word for them. They treat you as an infant and give you "solutions" that are not solutions.

Too bad, app4mac looked like a promising company where I would have bought their commercial products, but now seeing their support on freeware products and how they talk down on you as if you are a newbie mac user (I am a 10 years mac user and troubleshooter for companies by the way) I am very disappointed in them.

In short, bad support, and the bugs and errors they try to blame on you the user.

Before I forget, they even tried to convince me the problems were only Tiger related, but as I know, I am running Leopard since day 1 it came out. But alas, must be my mistake ey... They're all cats...

I have had my belly full of their crappy support and their nonsense solutions. I have written off app4mac totally.