Existing users, 
Support's suggestion of removing "ALL" old software is the solution to getting the current version to run correctly. BUT their suggestions didn't point to all of the old software. Look for old license .txt files.... and old GPS satellite updates. Removing these allowed the update to be applied without problem and to operate correctly. BUT you have to look for and remove any of these 'other' files for it to work.
rnkiii
TomTom HOME
for TomTom GO, ONE, XL, RIDER
Version: 2.4.0.68
Update problem solved.
Feedback Type: Commentary
Contributed by: rnkiii Monday, May 12 2008 @ 07:40 PM PDT
Product Platform: MacOSX
Used Product For: Over One Year
Recommend Product: YES
Comments
Update problem solved. - FaZant
Not for me. I reinstallled an older version and ran the update, connection still hangs. Iused AppZapper to remove the current version and installed again, still hangs. The version before 2.32 2.2? works fine.Sunday, May 25 2008 @ 03:25 AM PDT
Update problem solved. - Al Chimist
Please be so kind a to give hints where to find those files. I'm a Nwbee and use a MacPro with Leopard 10.5.3 since several months. Thanks!Friday, June 20 2008 @ 09:03 AM PDT
Update problem solved. - donrichardsoth
But does the "Operate my GO" feature work?Reply to This
Wednesday, May 14 2008 @ 04:20 AM PDT