| | | DON'T buy Microtek - support is terrible.

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DON'T buy Microtek - support is terrible.

Feedback Type: Commentary

Contributed by: TheRichMoog Wednesday, May 07 2008 @ 05:31 AM PDT

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: NO

I have a ScanMaker 4700, a great product which performed flawlessly until Mac OS Leopard! I have repeatedly tried to get some information regarding a new driver but they seem more concerned about me buying a new scanner!?

WRONG attitude to customers, WRONG attitude to increasing scrap heaps on our planet!

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DON'T buy Microtek - support is terrible. - n9vjg

Agreed. I'm stuck with an 8700 and Microtek has NO support for it. Try Vuescan. It costs money, but it seems to work (better). http://www.hamrick.com/vsm.html

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Saturday, May 17 2008 @ 10:46 AM PDT