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MailSteward

Archive your e-mails in a database for later retrieval.

Version: 8.2.7

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Uprade Policy

Feedback Type: Commentary

Contributed by: Burbank Tuesday, April 29 2008 @ 10:15 AM PDT

Product Platform: MacOSX

Used Product For: 6-12 months

I bought MailSteward on 10/27/07. The mailsteward.com web site reads: "Upgrades to new versions are free for all registered users of MailSteward."

The FAQ page reads: "The current policy is that all registered users get free upgrades."

Yet they want to charge me $20 for an upgrade. I wrote the author. His response: "What can I say? Maintaining and upgrading the software takes time and money."

Clearly, software publishers need to make a living. But they shouldn't promise something for free and then charge you for it.

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Comments

Uprade Policy - illegal.alias

I would have no problem paying for an upgrade if it was more than a maintenance release, as this appears to be. Especially not the $20 requested. Probably reasonable for the offer to update to the full version for that price, but I do not need the full version. Guess I will stay at the current release level.

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Tuesday, April 29 2008 @ 10:52 AM PDT