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Mac OS X  |  System / Utilities  |  Backup / Sync / Recover  |  MimMac  |  STAY AWAY FROM THIS PRODUCT

MimMac

MimMac

Back up, synchronize, merge, and clone your data.

Version:  1.10

   [ Views: 432 ]

STAY AWAY FROM THIS PRODUCT

Feedback Type:  Review

Contributed by: tarabella1 Sunday, April 13 2008 @ 07:14 AM PDT

Product Platform: MacOSX

Used Product For: 1-6 months

Recommend Product: NO

I tried this product last year, bought a license, and thought it would meet me needs for a simple clone utility.

The bottom line is that MimMac totally destroyed by entire hard drive, rendering the data unrecoverable -- even after spending $500 with a data recovery service.

The software author was entirely unresponsive, and offered no counsel or assistance WHATSOEVER. He did not respond to email or attempts at telephone calls.

The software does make bootable clones. That's not in dispute. The problem is that the interface is so poorly designed that it is unclear whether one is restoring to or from a particular drive. There is virtually no error checking to prevent users from catastrophic data loss.

I do not make comments like this cavalierly or in an attempt to harm the developer. I have been an advanced Mac user since 1985, have worked for Apple as a systems engineer, and made a living as a software developer for years.

You'd be much better off with Super Duper.   
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Comments

1 comments |

MimMac? - AscendantSoftworks

I in no way mean to cause offense, but are you sure you're talking about the right product? I only ask this because I have never received a support message from any user claiming that MimMac had destroyed a drive. Even if I had, I respond to every single one of my support emails that I receive. However, the drawback to email is that I cannot control whether or not the user actually receives my responses -- if their filter determines that my message is "junk" email, and the user never sees it, then yes, it'll look like I never responded, and I'll have no idea that that was the case. It's also odd that you mentioned that you tried to call me, as I do not provide, nor have ever listed a phone number for support -- email is the only method of support provided.

Regardless, yes, you can cause data loss if you tell MimMac to mirror or erase the destination (the source is always left untouched), however, the program provides a clear warning to this effect as soon as you set either option, and the user cannot proceed until they affirm that this is the setting they want. If the warning is ignored, and the user is sure that it's the setting they want, what sort of "error checking" could possibly be done? At that point, the program accepts the user's settings and proceeds as it is instructed.

Also, you mention that it's "unclear whether one is restoring to or from a particular drive." MimMac does not provide a "restore" function, so I'm not sure what you're trying to say. As the screenshots on this site show, MimMac operates on a simple source and destination setup. Data is copied from the source to the destination, I'm not sure how this could be seen differently, nor have I ever had a user relate to me that using "source" and "destination" labels are confusing. Am I misunderstanding you?

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Sunday, April 13 2008 @ 10:41 AM PDT