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Mac OS X  |  Internet  |  FTP  |  Interarchy  |  Great application, but where are the updates; where is the developer/support?

Interarchy

Interarchy

advanced FTP, SFTP, HTTP, WebDAV, lots more

Version:  9.0.1

   [ Views: 312 ]

Great application, but where are the updates; where is the developer/support?

Feedback Type:  Review

Contributed by: stylus808 Wednesday, April 09 2008 @ 11:24 AM PDT

Product Platform: MacOSX

Used Product For: Over One Year

I've been a long-time user of Interarchy since about version 3... The developer of this software up until version 8 (Peter N Lewis) was fantastic. Whenever I found bugs I would e-mail the developer and they would invariably try to fix them and often respond straight away to find out more details of the problem. The updates would be regular and thorough - usually eliminating problems quickly. For this, I remained loyal, knowing that the developer stood behind their product.

However, with version 9, the application changed hands to a new developer (Nolobe). Whilst this has brought improvements to the product, I discovered several bugs (some of them serious crashing bugs) and e-mailed the developer/support about them. 3 months later, I haven't heard a single word from them, and there have been absolutely no updates to this application. This situation seriously brings into question the developer's commitment to the product, and to the actual feasibility of using it going forward.

I'd say if you're interested in purchasing this, don't buy it until the developer shows some signs of supporting it.   
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