Existing users, 
I used Dave in Tiger and it worked great. When I went to Leopard I went to the new version when it was available. I have never gotten it to work. I have spent a significant amount of time on the phone with technical support and they couldn't figure it out. I asked for my money back and they refused because it was a digital download, rather than a CD. I just upgraded hoping it would help. IT STILL DOESN'T WORK THURSBY. I even had a network professional try and make it work thinking it was a problem with the server and it's setup. He couldn't get it to work. This is junk and should be avoided.
DAVE
Mac to PC file & print sharing software
Version: 8.0
DON"T BOTHER BUYING THIS.
Feedback Type: Commentary
Contributed by: RTM32 Wednesday, April 02 2008 @ 03:55 PM PDT
Product Platform: MacOSX
Used Product For: 1-6 months
Recommend Product: NO
Comments
DON"T BOTHER BUYING THIS. - RTM32
I read your reply and the problem you outlined was tried and solved nothing. I am more upset that you would refuse to refund my money when your tech support, professional IT people, who are familiar with this software, couldn't make it work doing what you suggested. I purchased this in good faith and it didn't work, no matter what we tried. I deserve my money back because IT DIDN'T WORK. Since you refuse, I am exercising the only option left - making everyone aware of the company they are doing business with.Sunday, July 12 2009 @ 08:36 PM PDT
I wouldn't buy this... - ZZBaron
After reading Thursby Software's response to the poster that couldn't get this to work, even after hours on the phone with tech support, it is obvious that Thursby's priority is $$, not the good will, and strong customer relations/support that are the hallmark of a good company.I personally would never buy from a company that is so intransigent and iron-fisted about a refund to a dissatisfied customer.
Congratulations, Thursby, I hope you enjoy your $119.00 you snatched from RTM32.
RTM32, thanks for bringing to light the greed of this company.
Wednesday, November 04 2009 @ 12:50 PM PST
Re: DON"T BOTHER BUYING THIS. - Carl Ketterling
At Thursby Software, we pride ourselves in having thousands of satisfied customers, so we are dismayed when someone is displeased with us or with one of our products. So we decided to see what transpired.Based on our support logs, and that return requests are extremely rare, we believe we have identified why DAVE didn't work in your situation. It involved using a non-Microsoft WINS server and our suggested fix was to disable WINS (since, in most cases, there is no need to use a WINS server) or, if absolutely required, to use WINS on a Microsoft server.
However, our support logs fail to show whether this solved your problem. If you would like to contact our support group again, we will gladly help you resolve the problem. The non-Microsoft server you used rejects DAVE's requests to register names - that is software we don't control so we can't apply a fix to your server.
We encourage all prospective users of our products to test the software in their environments prior to purchase. Thursby Software provides fully functional no-charge evaluation software for that purpose - and no-charge support to help while you are evaluating. For that reason, we do not refund on-line purchases delivered electronically since we believe that purchasers will have utilized the evaluation option to validate the functionality of the software. Our web site clearly indicates that the purchase is non-refundable.
I would urge you to contact our support group to obtain assistance in implementing DAVE. You can call me at Thursby Software if you want to discuss further. And, for prospective users, please take advantage of the ability to evaluate our software prior to purchase.
Paul Long
Thursby Software Systems
VP, Sales and Marketing
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Tuesday, April 08 2008 @ 01:59 PM PDT