Existing users, 
AOL Desktop for Mac
All-in-one AOL client with integrated mail, AIM, browser.
Version: 1.5
Garbage In, Garbage Out - Again!
Feedback Type: Review
Contributed by: dch1951 Friday, March 28 2008 @ 05:25 PM PDT
Product Platform: MacOSX
Used Product For: Less than a month
Recommend Product: NO
As one could expect, another in along series of miserable failures! I have been in contact with AOL "Mac Support" (which I believe exists in another dimension) to tell them what crap they have been spewing forth for over a year now, and all I ever get is the typical banter about how hard they have been working to get a new Mac version finalized (I imagine it will be ready by 2010 at the rate they have been going). I too have been using the older version from 2005; overall, this is a disgrace and AOL "programmers" should have their butts removed for such lousy Mac service and support!
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Comments
Garbage In, Garbage Out - Again! - JeffG360
They are "Product Managers" not "program managers" and THEY set the market requirements not the Exec staff. The role of a product manager is to make the business case and outline the rational. No exec staff sets product direction that's not their role!!!!! The PM provides that and proves the case! I don't blame the actual developers, they do what they are told from Product Management who is who I blame. THAT person should be fired. No doubt in my mind and I am and have been product manager at the big three Mac software firms and at Apple for 7 years. This is a text book case for not understanding your customers.Tuesday, April 01 2008 @ 05:40 PM PDT
Garbage In, Garbage Out - Again! - dinotorrid
I really don't find your "review" much help. Just regular bashing again.As far as I've understood it, AOL Desktop is a application built from scratch. I'm honestly pleased with what I'm getting considering it was built from scratch. Bugs on applications are just apart of life. I'd love to see bashers build applications just as good or better on their own, and I'm sure they'll find out how hard I can imagine it really is to build a good software that's near bug-free.
Saturday, March 29 2008 @ 10:40 PM PDT
Garbage In, Garbage Out - Again! - RockMSockM9NY
It's amazing that someone presumably NOT on the AOL payroll can intelligently defend this terrible direction that AOL has taken. The reviews here are logical, proven and correct. This is not a good product on any front.Thursday, April 10 2008 @ 01:33 AM PDT
Garbage In, Garbage Out - Again! - chris584
Dude, the programmers are some of the the good ones, they shouldn't lose their jobs.If you want to blame anyone in AOL, blame the execs who won't listen to the program and project managers. Blame some of the program managers who buy in to the requirements passed along from other departments.
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Saturday, March 29 2008 @ 11:35 AM PDT