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Mac OS X  |  Design / Graphics  |  Image Edit / Optimize / Convert  |  Adobe Photoshop Elements  |  Photoshop Elements 6

Adobe Photoshop Elements

Adobe Photoshop Elements

image editing software

Version:  6.0

   [ Views: 250 ]

Photoshop Elements 6

Feedback Type:  Troubleshooting Report

Contributed by: philrich Tuesday, March 25 2008 @ 04:45 PM PDT

Product Platform: MacOSX

Used Product For: Have Not Tried

Had problems buying and ended up with 3 copies charged to me. The site said my purchase did not work and I tried two more times. Called Adobe and was told two copies were cancelled, but got confirming email on all three copies.

After downloading the one I purchased, it went through a lengthy install process and then got the message that only the shared materials were successfully installed. I tried two more times and will now call for help again.

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System Info:I'm using a Power PC dual 2Ghz with 2G of RAM

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Comments

3 comments |

Photoshop Elements 6 - Mengoxon

had the same problem, what worked for me? dragging the install folder inside the "Applications" folder and starting the install process from there

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Wednesday, April 02 2008 @ 08:26 AM PDT


Photoshop Elements 6 - bosabra

Had same experience. Tried Mengoxon's solution but to no avail. Tried Adobe support & was told to install using a new 'uncorrupted' user. Didn't work. Support then wanted me to install as the root user. Didn't work.

Did you find a solution for your computer?

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Friday, April 11 2008 @ 05:54 PM PDT


Photoshop Elements 6 - bosabra

UPDATE! After downloading this thing FIVE TIMES,(at least 70 minutes each), it finally took. I assume that something was being corrupted during the download. Philrich, I hope you have yours working now, too.

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Sunday, April 13 2008 @ 03:37 PM PDT