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Thinking Home

Thinking Home

Control & automate home appliances for energy savings, security, convenience.

Version:  2.2

   [ Views: 691 ]

Once burned, twice cautious....

Feedback Type:  Commentary

Contributed by: Gib Henry Monday, March 17 2008 @ 06:46 AM PDT

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: NO

I was abandoned by Thinking Home over 4 years ago when I could not get v1.17 to work reliably under Classic, and support disappeared (v1.1.7 is dated April 25, 2004, NOT December 10, 2005, as shown on VersionTracker). In the interim, there has been nothing heard from the developer; I have never even been notified that an update was in beta testing, although my e-mail and postal addresses and home and work phone numbers have not changed. So while I'm cautiously pleased to see an update, I'm also very hesitant to purchase. I hope I'm being overly cautious, but I definitely do not recommend a purchase at this point based on history.

Meanwhile, at first glance, the software recognized my ActiveHome Pro but so far hasn't allowed me to create a schedule for it...which is the only reason I would ever consider purchasing the software. Keeping a Mac running to operate a device schedule is way overkill!

On the other side of the coin, it's nice to see that TH2 can import schedules from its ancient ancestor (as well as from Indigo and CP290 Director X). But if they really want future business, they should import schedules from that crappy ActiveHome Pro Windoze software I had to use under Parallels Desktop. It's incredibly kludgy, full of adware (and possibly spyware), and the schedules it uploaded to my device don't come anywhere close to the schedules I created!   

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1 comments |

Once burned, twice cautious.... - AlwaysThinking

I apologize for letting you feel abandoned. Your email prefs have now been revised so you'll be notified of new test versions. We routinely get kudos for fast and excellent support. But we also get an staggering amount of spam, so it's possible that a request of yours was lost. We do try hard to avoid that, though.

The application was never abandoned, although there was a significant setback. The tools to create it became unsupported, so we decided to do a complete redesign and rewrite the software from scratch using newer tools. So we've been quiet for a long time.

Thank you for the Windoze-import suggestion; we've now added that to the list.

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Monday, March 17 2008 @ 01:34 PM PDT