There shouldn't be any problems installing Cinematize Pro. Users who have reported problems generally find that they arise from one of the following two possibilities. If neither of them apply to your situation, please email us at <support@miraizon.com> and we will be happy to assist you.

A. Your computer has a permissions problem
Solution: Do a repair permissions operation as follows:
1. Go to your /Applications/Utilities folder
2. Run the Disk Utility tool
3. Highlight your hard drive on the left and click Repair Disk Permissions

B. You already have a version of Cinematize Pro installed on your computer
Solution: Check the version of Cinematize Pro by choosing "About Cinematize Pro" from the "Cinematize Pro" menu. If you have an older version of Cinematize Pro installed, uninstall it first as follows:
1. Drag the folder "Cinematize 2 Pro" containing the application to the trash.
2. In the Finder, choose Go>Go To Folder and type "/Library/Receipts".
3. Drag the file "Cinematize2ProInstaller.pkg" to the trash.
4. In the Finder, choose Go>Go To Folder and type "~/Library/Preferences".
5. Drag the file "com.miraizon.cinematize2pro.plist" to the trash.
6. Empty the trash.

Then, install the latest version of Cinematize Pro and things should work.