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Mac OS X  |  Audio / Video  |  Players  |  The Tube  |  Poor support and product.

The Tube

The Tube

Watch, rewind and timeshift live television.

Version:  2.9.5

   [ Views: 232 ]

Poor support and product.

Feedback Type:  Review

Contributed by: mr.187 Saturday, February 23 2008 @ 10:46 PM PST

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: NO

I've had the Tube and the tubestick (TV tuner), and its fails to work with any version of their software, I've even put Mac OS 10.4 back on my machine, still fails to tune in to any stations and it's not a signal issue. Tech support, so far haven't replied to my emails, but they are contactable on ichat, every Tuesday!!!!!!! When I did finally get in contact with them via ichat they were not much help, just getting me to reinstall the software for the 3rd or 4th time.

Stay away from this product more for the lack of support.   
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