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Mac OS X  |  System / Utilities  |  Maintenance / Optimization  |  Drive Genius  |  Deception!

Drive Genius

Drive Genius

Storage management: maintain, manage, optimize.

Version:  2.2.1

   [ Views: 234 ]

Deception!

Feedback Type:  Review

Contributed by: kage-uk Saturday, February 23 2008 @ 10:44 AM PST

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: NO

Use an Intel Tower Quad - used Macs for about 15 Years.
Needed to upgrade to Leopard, before senility, makes it even more difficult, to understand.
As usual, I buy Apps. upgrades as they appear, via Version Tracker, for Leopard O.S.
Drive Genius - breathtaking - Leopard report - Upgrade $59 Dollars ???.
Its a time wasting mess, of a web site!. Paid for the upgrade, (Otherwise, I can't use it)
Not being very intelligent, it then took 45 Minutes, arguing with the form, to try, and buy it.

Surprisingly, this Genius, + Leopard, will not allow me access, to my four big internal disks, (They are blanked out).
Then after another hour, find that under Leopard, I Can only access external disks, those outside the box, with dangly cables.

With Normal Apple improvements, learned that this program now has to be opened in Tiger, (Which I've just got rid of, for Leopard.)
But alternatively, you might wish to create a DVD to open the fixed internal disks, (After Four more hours, I've given up, demoralised, and beaten.) I'm only a man.

Its free, I just want it off my machine, and don't want to deal with the company again.





  
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Comments

1 comments |

Please contact us - Prosoft

Hi there,

Please give us a call or email. We've actually had most customers report how easy and concise our website layout is, so I'm curious what part was a "wasting mess" for you- I'd love to be able to fix something if it's indeed confusing-- Also, wondering what problems you were having with our store form, once again we haven't had anyone mentioning that, and we see tons of sales every day from all over the world, so I'd love to be able to look at improving something if you've had something specific to report--

As far as working on your extra internal drives, yes, currently we require you to boot from the included Drive Genius 2 DVD. As you may be aware, Apple has not released a DDK (Disk Development Kit) to developers to allow them to ship Leopard Boot DVDs. We are expecting that to come very soon, as well as some fixes to some bugs within Leopard. We anticipate that to be released in a new OS build (10.5.3 perhaps).

I'm not sure what you spent the additional 4 hours on, but if you contact us we can work with you to alleviate some of the pain you seem to be experiencing--

Cheers--

gordon from prosoft-

support@prosofteng.com

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Monday, February 25 2008 @ 04:14 PM PST