This developer is definitively the worst of the scores I have had dealings with over the years. Everything that has been said below is true. Since upgrading to Leopard the plug-in refuses to accept my existing paid-for registration number. I have contacted the developer several times, through their website and once by direct email to the gent mentioned in an earlier post. Every time I got an immediate message in the browser saying the message had been received and they would be in touch. Shortly after that an email would arrive confirming this. Then, a few days later a bounceback message arrives from some other server saying they had been unable to deliver the message to the right people. From SRS themselves, zilch, not a peep. The only way round this has been to recover the .plist from a backup of my Tiger set-up and copy this over every time the supposed demo period ran out. This would at least give me a new demo period. However, now I'm getting the regeneration bug that means makes quitting iTunes, and hence shutting down my Mac, impossible. Disaster.

A developer who behaves like this, with a total lack of concern for users, needs simply to be boycotted. No-one should buy from them. The pity is that, when it works, the product is really good, matching the hype on their website - at least in my experience, though not that of some, as can be seen below. Until they can begin to behave decently, however, it’s off my machine. Not that they’ll care - they already have my money.