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Mac OS X  |  Internet  |  File Sharing  |  LimeWire X  |  Worst customer service imaginable

LimeWire X

LimeWire X

Gnutella peer-to-peer file sharing client

Version:  4.18.8

   [ Views: 1213 ]

Worst customer service imaginable

Feedback Type:  Commentary

Contributed by: filiatro Saturday, February 16 2008 @ 12:00 AM PST

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: NO

I bought the 4.12 PRO, paid via PayPal. Coudn't upgrade to 4.14, they don't recognize my email address or answer any email from me. Now it's time to upgrade to 4.16, but again they don't know me and they don't answer ANY email. customer@limewire.com seems to be a trash can where your mail goes directly. Don't buy the PRO. Don't give then a cent.   

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Comments

4 comments |

Worst customer service imaginable - louisberg

I totally agree. I wrote many times to them because the last PRO version I bought does not work anymore on my Imac. Since the standard version did not work, I taught stupidly that the PRO version would work. So I gave them money and it did not work. I never received an answer from them. DO NOT BUY THE PRO VERSION

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Sunday, May 11 2008 @ 05:05 AM PDT


Worst customer service imaginable - RedRiverD

I used to use the "f*r*e*e version. I do not remember why, but for some reason I removed it from my iMac. I have since tried to reload it and it seams to download okay, but when I go to use it all the windows are blank and I cannot get it to work anymore.
I figured that a paid for program may work better so I paid $13.95 and tried again. It still did not work so I requested a refund and got it no problem.
But I am still very dissatisfied with the company as a whole because they offer NO help what so ever on the free or partially paid for system. I am going to attempt to see if they are willing to offer any assistance if I am willing to buy the "full" version!
Thanks

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Thursday, June 26 2008 @ 09:37 PM PDT


Worst customer service imaginable - limewirepro2008_lover

try this Limewire

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Tuesday, July 01 2008 @ 04:36 AM PDT


Worst customer service imaginable - eboychik

NO customer service is more like it. And the amount of spam and spyware downloads that they allow is unconscionable.

They do NOT reply to emails! They used to be good, but now they aren't worth a nickel. Total POS.

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Wednesday, July 23 2008 @ 10:54 PM PDT