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Mac OS X  |  Audio / Video  |  Editors  |  AddMovie  |  Utilities Pricing Policy and Terminology

AddMovie

AddMovie

Join multiple clips into one movie, batch convert & much more.

Version:  1.7

   [ Views: 838 ]

Utilities Pricing Policy and Terminology

Feedback Type:  Developer Note

Contributed by: Sunday, February 10 2008 @ 12:00 AM PST

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: YES

As some of the feedback below indicates certain users are annoyed that I use the term "donation" when I enforce a payment for permanent activation of AddMovie, and all the other programs in my Utility Bundle that are simultaneously activated by such a "donation." So they give it a bad rating without even trying the product.

I call it a donation because I allow payments in four amounts. At the present time these amounts are: $10, $15, $20 and $25. I am fully aware of the conventional meaning of the term, or at least what it seems to imply: free access to the software with no requirement to pay anything ever. Yet in the description above I do clearly note that AddMovie is part of a bundle, and that a payment is required to permanently activate it and all other utilities.

It is very disappointing to receive 1-star ratings because of this pricing policy and terminology, and not because the product was actually used and found to be unworthy of a higher rating. I put a good deal of of time and effort into developing AddMovie, as well as all the other utilities in the software bundle it belongs to. It is not fair to disparage the programs with bad ratings because of a pricing policy or terminology related to it, although comments are always welcome.

I would consider changing the policy to one where, say, each utility has a separate price and I charge another single price for the whole bundle, rescinding the usage of the term donation. However, many people seem to like the way I am offering the software, and many people do pay in one of the various amounts available. So I don't think a change is necessary.

The idea is: pay an amount commensurate with the number of utility products you use. If you only use AddMovie, pay $10. If you use AddMovie, TransformMovie and Seatubes, maybe you'll consider $15. If you use 50% of the utility programs maybe $25 is reasonable. I really don't think this idea is unfair. Especially in light of the fact that all upgrades are always free, and whenever I create a new member of the utility bundle you get it at no extra charge. New products are in fact added frequently, and updates are applied all the time.

I hope I clarified the issue a bit. And I hope you consider retracting your 1-star rating and just leaving a comment that you think I am being unfair and misleading (which of course I am not trying to be.)
  

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Comments

4 comments |

Utilities Pricing Policy and Terminology - janoharper

Of course it isn't 'donationware' but that's not a concern of mine. My problem is that the 'demo' password has not been updated and I'm wondering if that is because of this silly bruhaha. I have made a so-called donation and still have not received a password. That would also not concern me except that then when I attempted to use it as a demo until they get around to sending my password, I couldn't open the program. I think everyone is making too big a deal out of this. And Joe, you need to update the demo password on time or keep the same one current all the time.

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Monday, February 25 2008 @ 11:25 AM PST


Utilities Pricing Policy and Terminology - richardc

I have paid for (note 'paid') this product in with the bundle. I do though agree that your use of the term donation is not only misleading but factually incorrect. Might I suggest you simply change that one word perhaps to payment.

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Sunday, May 18 2008 @ 10:06 AM PDT


Utilities Pricing Policy and Terminology - richardc

I have paid for (note 'paid') this product in with the bundle. I do though agree that your use of the term donation is not only misleading but factually incorrect. Might I suggest you simply change that one word perhaps to payment.

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Sunday, May 18 2008 @ 10:06 AM PDT


Utilities Pricing Policy and Terminology - Pieter-Opie

......then why do you call it a Pricing Policy instead of a Donation Policy? Hmmmm?????


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Thursday, October 09 2008 @ 07:50 PM PDT