I downloaded this software to try it before buying. I created a small test file (which was very easy as the software does exactly what the online tutorial says it will do). I was very pleased with the results.

When I came to export the lesson file, it would export as HTML put not as PDF. I sent an email to the support centre and received a reply within 10 minutes. Over the next hour we exchanged several emails and the developer had identified the problem and promised to put out a maintenance update to solve the problem. Meanwhile he gave me sufficient information to allow me to avoid the problem (and save PDFs) in other lessons that I develop.

I am very pleased with the results I am achieving with the product and it is quick and easy to use. I had previously been producing "lessons" about Photoshop and building them in to Powerpoint presentations. ScreenSteps produces better results in a fraction of the time.