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No Support Agreement/Outside of Initial 30-Days:
For customers that do not have current support agreements or are outside of the initial 30-days of purchase, there is no support available directly from TOLIS Group. Telephone is not permitted. Email* support is only available for open issues prior to the expiration the support agreement or initial 30-days after product purchase. If you would like to continue to receive support via telephone, please purchase a support agreement by contacting BRU Sales

Worked once them belly up ... Unable to fix.