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Mac OS X  |  Business / Productivity  |  Calendars / Organizers  |  NoteMind  |  Not impressed with support

NoteMind

NoteMind

Organize your information & create mind maps.

Version:  1.5.10

   [ Views: 263 ]

Not impressed with support

Feedback Type:  Commentary

Contributed by: tlmurray--2008 Wednesday, January 16 2008 @ 12:00 AM PST

Product Platform:

Used Product For: Less than a month

Recommend Product: NO

On the very first two files I created, NoteMind saved the files (binary, non-SQL) once, then could not save again. Upon opening the files, I got an alert that there was a problem with the format. In short, the files are toast.

But the icing one the cake is the Synium support forum. At the time of this writing, the thread about lost data has no response by the developer, yet the forum is populated with the developer's comments about Apple's announcement, and about Randy Newman being on stage.

I guess Randy Newman is more important than taking care of paying customers.   

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