After two absolutely serene and crash free weeks (after finally getting Default Folder X off of my system), I made the mistake of installing this monster after picking it up in Macheist.
I do a lot of screen capture so I thought SnapZ might be a help. I was a bit apprehensive when I saw the archaic package installed (since when does an app need an installer package - those are for Apple when I'm building my system).
But like Sleeping Beauty I couldn't take my eyes off the needle.
Immediate kernel panic on launch of Snapz Pro X.
The system ran for fifteen minutes the next time and even allowed me to use SnapZ Pro for ten minutes before another kernel panic. Some nice
Subsequently I uninstalled it using the accompanying uninstaller.
On a hunch, I used Devon's EasyFind to do a search on SnapZ including invisible files.
Everything to the trash. App itself zipped up and original thrown away.
Still another kernel panic.
Nasty, expensive crashware. Stay away.
I've gone back to built in screen capture (to PNG - TinkerTool let's you change the default format) and a quick trim in an image editor before saving out to a small web version in GIF or JPEG. BTW, compression with Photoshop results in GIF files which are half the size of what Snapz Pro X generates. If you need something with more automation (Windows), Snap N Drag from Yellow Mug is a great choice (available in a huge bundle with other useful software for half the price of Snapz Pro).
At this point I'm hoping I've got all of SnapZ Pro X out of my system and that Ambrosia didn't mess something hidden up during the half an hour I was fool enough to allow them on my hard drive.
(This is not a bleeding edge Leopard issue. I'm running good old 10.4.8.)
Snapz Pro X
Screen and video capture utility; save actions as QuickTime movie.
Version: 2.2.1
Bundled with Macheist...
Feedback Type: Review
Contributed by: decadence Monday, January 14 2008 @ 04:27 PM PST
Product Platform: MacOSX
Used Product For: Less than a month
Recommend Product: NO
Overall Rating:
Ease of Use:
Support:
Features:
Quality / Stability:
Price:
Comments
Bundled with Macheist... - warlock77
I've had this software installed and used heavily on my machines through five different OS X installations and three different Macs and I have never had a kernel panic from this software.I highly doubt that the kernel panic was caused by Snapz.
Wednesday, January 30 2008 @ 12:00 AM PST
Installs a kernel extension, so I quit using it - Pen Dragon
I used Snapz for years, but have had to quit using it since they started using a kernel extension--several years ago--because of repeated kernel panic. Now I use the built in screen capture and edit the images using Imaginator, which gives me better control over the images anyway, including batch processing of screen shots. I loved Snapz, but the X version was causing system-level instability. When I removed the kernel extension, stability returned. Sigh! It was awesome.Wednesday, February 06 2008 @ 12:00 AM PST
Installs a kernel extension, so I quit using it - moki
I'd really like you to email us at help@AmbrosiaSW.com -- our kernel extension (which is used only to capture system audio) is extremely stable and we have no current reports of kernel panics or system stability. Are you sure you are using the latest version of Snapz, which is 2.1.2 (at the time of this reply)?Thanks for your comments, and we hope you will contact us, so we can find out exactly what your problems are.
Monday, February 18 2008 @ 12:00 AM PST
Bundled with Macheist... - lantzn
I to bought this software with the MacHeist bundle (it was THE reason I bought it). I've used it on both my G4 dual 1GHz MDD Powermac running 10.4.8 and my MacBook 2GHz C2D running 10.5.2. I've made numerous video captures on both without issues. Sounds like you have a clonflict with maybe the install or another app.Thursday, April 24 2008 @ 12:20 PM PDT
Bundled with Macheist... - nerdnase--2008
Did you ever try to resolve this through Ambrosia as they requested? I've never had a single issue with this software, and I use it every day--repeatedly.Thursday, August 21 2008 @ 11:47 PM PDT
Bundled with Macheist... - moki
Sorry to hear about the trouble you've encountered.Please contact our tech support help -at- AmbrosiaSW.com -- We have no known or current issues with kernel panics and Snapz, so if there is an issue, we'd like to help you troubleshoot and correct it.
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Wednesday, January 23 2008 @ 12:00 AM PST