Existing users, 
I have upgraded from a fully paid and registered Version 1.085 to 1.086.
This upgrade does not allow me to enter my licence code.
Anybody else found this problem?
Regards,
Michael Kitchen
DVDxDV Pro
Convert DVDs to QuickTime, iPod, Final Cut, iMovie, iDVD.
Version: 2.0
Unable to register
Feedback Type: Troubleshooting Report
Contributed by: michael.kitchen Saturday, December 22 2007 @ 02:35 PM PST
Product Platform: MacOSX
Used Product For: 1-6 months
System Info:PowerBook G4, 1.5GHz, 2MB RAM
Comments
Unable to register - norma lynn lyman
Yes I am having the same problem. what do you do?Sunday, July 13 2008 @ 11:06 AM PDT
Unable to register - Michael Jiron
Same problem here. I've tried to contact tech support but they're not responding. I couldn't be more let down by a product and customer service.There should be a phone number to get emergencies answered. Especially if your are a customer.
Friday, February 27 2009 @ 12:24 PM PST
Unable to register - newsynoseman
I had the very same problem. Because of the font they use, it's impossible to distinguish between lower case "L's" and "1's." So I copied and pasted. It was still rejected. I have had no response from support@dvdxdv.com. I've call my credit card company to dispute the transaction as fraudulent.Friday, March 27 2009 @ 06:04 PM PDT
Unable to register - sboyland
Same thing with me...although I am trying to upgrade from version 1.062...the area is grayed out?Anyone?
I just emailed the company-
Reply to This
Monday, May 26 2008 @ 05:54 PM PDT