Existing users, 
Norton Antivirus broke. I uninstalled & reinstalled to no avail. Contacted "Instant Online Chat". No one there knew anything about the Mac platform. E mailed Tech support. No answer.
Apparently Tech Support for the Mac platform is non existent.
Symantec Norton AntiVirus
virus protection
Version: 11.0
Tech Support for the Mac platform is non existent
Feedback Type: Review
Contributed by: dnrichards_1 Tuesday, December 11 2007 @ 11:52 AM PST
Product Platform: MacOSX
Used Product For: Over One Year
Recommend Product: NO
Overall Rating:
Support:
Quality / Stability:
Tech Support for the Mac platform is non existent - bratdaddy
They never helped me. First, I would download a copy of EasyFind. Use it to locate all norton and or symantec files on your machine. Make triple sure you remove any entry in login items before you begin, then logout and back in. Clamxav is competent but limited. If you read the documentation and understand its limits you'll be ok. And it is updated at least daily. You probably have a license for NAV and want to reinstall it. Same procedure, you really have to clean the old files away completely before you reinstall. Good Luck.Reply to This
Tuesday, December 11 2007 @ 01:04 PM PST